I'm getting all worked up just thinking about this... Like back in the day when I was a kid, we used to have to deal with water quality issues too, but at least our parents could afford it . Now it's like Ofwat is taking advantage of customers, charging them twice for sewage pollution? That's just not right . And 35% bill hike on Thames Water? That's robbery! I remember when my mum used to say, "a penny saved is a penny earned" - but this is more like "a penny charged is a penny stolen". We need to get to the bottom of this and make sure customers aren't being taken for a ride .
I'm really concerned about this one . I mean, £104 billion is a huge amount of money, but if customers are being charged twice for sewage pollution, that's just unfair. I get that the water firms need to invest in new infrastructure and tackle the problem, but not at the expense of people who can barely afford their bills already . River Action is right, shareholders should be covering these costs, not customers. It's like they're saying "we're going to make you pay for our mistakes, and we don't care". That's just not right . I hope the court hearing leads to some serious changes in how water companies operate and that people can get some relief from their bills.
this is just wild. i mean, who lets companies charge customers twice for the same thing? it's like they're nickel-and-diming us to death . ofwat needs to get its act together and make sure water companies are held accountable for their actions. i'm all for them investing in new infrastructure and tackling sewage pollution, but not at the expense of consumers who are already struggling with high bills . it's just not fair .