Victims robbed of £4bn in 'insulting' car loan redress scheme, say claims firms

The Financial Conduct Authority's (FCA) proposed interest rate for a redress scheme aimed at compensating car loan victims could leave consumers out of pocket by millions. Critics are labeling the 2.09% offer as "insulting" and claim it will deprive drivers of approximately £4 billion in compensation.

At stake is a total of £11 billion, with banks including Lloyds and Barclays expected to foot most of the bill after lenders were found guilty of unfair loan commission payments. The FCA estimates that around 14 million historic car loan contracts may be deemed unfair due to these commission payments, resulting in an average payout of £700 per affected driver.

However, some experts argue that a more substantial interest rate - closer to 8% - would provide fairer compensation for those who have suffered under unfair relationships with lenders. The 8% rate is comparable to the amount historically paid out alongside successful county court cases and by the Financial Ombudsman Service before its rates were reduced.

"We believe that the FCA's interest rate proposal of 2.09% is far too low," said Martin Lewis, founder of MoneySavingExpert. "It would leave consumers losing out on significant amounts of money."

The FCA has argued that its proposed interest rate aligns with the approach taken by the Financial Ombudsman and reflects changes to compensation payouts at the ombudsman service.

However, consumer advocates remain unconvinced, stating that the 2.09% offer is "unacceptable" and would leave drivers losing out on approximately £4 billion in compensation. Consumer Voice co-founder Alex Neill described the proposed rate as "clearly unworkable," suggesting it would be unrealistic to expect borrowers to negotiate for a fairer interest rate themselves.

In contrast, the Financing and Leasing Association has stated that its own proposals reflect changes made by the Financial Ombudsman, which have been applied to the FCA's redress scheme.
 
I dont think its right the fca is offerin 2.09% interest on thats just not fair to car loan victims 🙅‍♂️ theyve been ripped off already and now the fca wants to hit them with more 💸 a 8% rate would be way more reasonable imo, i mean who does that kinda compensation sound right to anyone? 🤔
 
🤔 This is so unfair! I mean, £4 billion in compensation for 14 million drivers? That's like, a lot of money 😬. I think the FCA needs to rethink their proposal. I mean, why settle for just 2.09% when it could be more like 8% like Martin Lewis suggested 🤑. It's not like the banks are getting off scot-free here, they're still paying out a big chunk of the £11 billion. It just doesn't seem right that consumers would have to foot the bill for something they didn't do wrong 🙄. I'm with Alex Neill on this one, 2.09% is just not enough 😒.
 
I'm telling u lol this 2.09% offer is straight up whack 🤑!!! I mean, £4 billion?! That's just not fair fam 😒. The FCA needs to step up their game and give consumers a decent rate of interest, like 8%! Anything less is just a slap in the face 💸. Martin Lewis says so too, he knows what he's talking about, right? 🤔 And I'm with Alex Neill on this one, 2.09% is just not gonna cut it, period 🔴. The FCA needs to listen to the experts and do some real damage control here 🙏.
 
omg this is crazy 2.09% is literally insulting who do these ppl think they are the banks got away with something big and now its all on us 🤑🤯
 
I'm totally on the side of consumers in this one! A 2.09% interest rate is basically just a slap on the wrist, you know? I mean, £4 billion is a huge chunk of change and it feels like the FCA is being way too lenient. Eight percent would be more like it, tbh 🤑. It's not like these lenders were exactly angels, so they should be paying out a bigger chunk of that cash. Martin Lewis makes some solid points about this one, imo 💡. The FCA is just trying to save a buck or two, but at the end of the day, it's still consumers who are losing out. 🤦‍♂️
 
idk how 2.09% is even an option 😕. £4 billion is a huge chunk of change, and 14 million people are affected... that's like, a lot of people losing out on money 🤑. And it's not just about the money, it's about the principle. If the lenders got caught doing something shady, shouldn't they be paying more? 🤔

i mean, martin lewis is right, 2.09% is super low. and alex neill says it's unworkable... i don't think anyone thinks it's a good idea either 💁‍♀️. what do the experts say about this? where did the fca get that number from? 🤔 need to see some sources on this one 😒
 
This 2.09% offer is like someone taking you to court for cheating on your partner and then expecting you to be grateful for a slap on the wrist 🤷‍♂️ I mean, what even is that? £700 payout per person seems good but it's not worth the stress and hassle of going through all that drama. Why can't they just give us a decent chunk of change like 8% interest rate experts are saying? It's not like it's gonna break the banks or anything 💸
 
omg 2.09% is literally super low 🤑 i dont think thats fair to car loan victims at all... if they did their research and found out that some lenders were cheating them why should they have to give back just 20p on every pound? £4 billion is a lot of money! 🤑 my friend's dad was one of those people who got screwed by his lender and he was so happy when he finally got compensation but now he's saying that it wasn't enough... i guess what im trying to say is the fca should reconsider the rate or else they're gonna have a lot of angry customers 😡
 
🤔 I think it's super generous of the banks to be paying out £11 billion in compensation... 2.09% is actually pretty fair considering they messed up and charged unfair commission payments all these years 🤑. But at the same time, those 14 million people affected by the loans might as well be getting zip 💸. I mean, if I'd been in a similar situation, I'm not sure I could've negotiated for an even better deal myself 😕. Maybe they should just give everyone the higher interest rate of 8% and call it a day? 🤷‍♂️
 
I'm so worried about this 2.09% interest rate for car loan victims 🙈 I remember back in the day when we had those court cases against the banks and they had to pay out a lot more than that. It was like, you know, if someone wronged you, they had to make it right 💸. Now, it seems like they're trying to shortchange everyone by millions. £4 billion is just insane! I'd want way more than 2.09% if I were in their shoes 🤑. What's the point of even having a redress scheme if people are just going to get peanuts?
 
I'm worried about this whole situation 🤕. I mean, 2.09% is really low considering all those people who got screwed by banks on unfair loan commission payments. It's like they're trying to rip off consumers even more after being found guilty of wrongdoing 😒. And £4 billion is a lot of money, you know? I don't think it's too much to ask for a fairer interest rate, around 8% would be more reasonable in my opinion 🤑.

I'm also thinking about how this could affect people who are already struggling financially. They're gonna have to deal with even lower take-home pay and still not get the compensation they deserve? It's just not right 🙅‍♂️. I'm all for fairness and transparency, but this proposal seems like a total joke to me 😂.
 
omg I cant believe the fca is even proposing such a low interest rate 🤯! 2.09% is literally peanuts compared to what those people could've gotten if they just went through county court or somethin 🤑. its not like the lenders are gonna suddenly turn around and start making it up to everyone just cuz we got caught out 😂. come on fca, you can do better than this 🚫
 
the fca needs to up their game here 🤦‍♂️ 2.09% is a joke, £4 billion just disappears into thin air 🤑 and those 14 million drivers are gonna be left high and dry 💸 martin lewis is spot on, 8% would at least give them some real money 💸 meanwhile the fca's all about following the ombudsman's lead 🤔 but if that's not good enough for consumers why should we trust it? 🙄
 
🚨 14 million people are gonna be affected 🤯 and the proposed interest rate of 2.09% is gonna leave them shortchanged by £4 billion ⏰ that's like, a lot of money 💸 if u ask me... according to the FCA's estimate, ppl will get an avg payout of £700 but some experts say 8% would be more fair 🤝 it's like they're saying "you know what? we messed up and now we gotta pay" 💸 but the FCA is all "nope, our rate is legit" 😒
 
I'm getting this feeling like I did back in 2012 when I was dealing with my first credit card debt, remember those days? 😳 It's crazy how some of these banks thought they could get away with charging those unfair commission fees. Now it seems like they're trying to pass the buck and leaving consumers high and dry. £4 billion is a pretty big chunk of change and I think 2.09% is being very generous, to say the least. My mate was getting a similar interest rate on his loan back in 2018 and it was already stressing him out.

I'm with Martin Lewis on this one, 8% would be a fairer deal, don't you think? I mean we've seen those county court cases where the payouts were way higher than that. And what's up with the FCA saying their rate is comparable to the Financial Ombudsman? That doesn't sound right at all. It's like they're just trying to cover their backs.

I'm keeping my fingers crossed that something will come out of this and consumers get the compensation they deserve. We shouldn't have to go through this again, it's just not fair 💸
 
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